Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be initiated within 3 business days, and the amount will be credited back to your original payment method within 3-4 business days.

Late or Missing Refunds

If your refund is delayed:

1. Check your bank account and statement.
2. Contact your bank or card provider.
3. If unresolved, email us at support@kastenglow.com

Cancellations

You may cancel your order within 24 hours of placement. After 24 hours, cancellations will not be accepted.